Privacy Policy

Effective Date: July 1, 2026

Welcome to BOPCI. Your privacy is extremely important to us. We are committed to protecting the personal information you share with us and ensuring transparency about how we collect, use, store, and protect your data.

This Privacy Policy explains how BOPCI ("we," "our," or "us") collects, uses, shares, and safeguards your personal information when you visit our website, create an account, subscribe to our newsletter, purchase products, contact our customer support team, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue using our website and services.

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1. Information We Collect

To provide you with the best shopping experience, we collect different types of personal and non-personal information.

Personal Information

When you interact with our website, we may collect:

• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Postal Code
• City and State
• Country
• Order Details
• Purchase History
• Customer Preferences

Payment Information

When making a purchase, your payment is securely processed through trusted payment gateway providers.

We do not store your:

• Credit Card Number
• Debit Card Number
• CVV
• UPI PIN
• Banking Passwords

Payment processing is handled by secure third-party payment providers.

Device Information

When you browse our website, we automatically collect:

• IP Address
• Browser Type
• Device Type
• Operating System
• Screen Resolution
• Time Zone
• Referral Source
• Pages Viewed
• Time Spent on Pages
• Click Activity

This information helps us improve website performance and customer experience.

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2. How We Use Your Information

We use your personal information for various legitimate business purposes, including:

Order Processing

• Confirm your purchase
• Process payments
• Prepare products for shipping
• Deliver your order
• Generate invoices

Customer Support

• Respond to inquiries
• Resolve complaints
• Handle returns and exchanges
• Provide order updates

Website Improvement

We analyze customer behavior to improve:

• Website performance
• Navigation
• Product recommendations
• User experience

Marketing

If you subscribe to our newsletter, we may send:

• New arrivals
• Exclusive offers
• Seasonal collections
• Promotional campaigns
• Discount coupons
• Product recommendations

You may unsubscribe at any time using the unsubscribe link included in our emails.

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3. Cookies

Cookies are small files stored on your device to improve your browsing experience.

We use cookies for:

• Keeping you logged in
• Remembering shopping cart items
• Saving preferences
• Improving website speed
• Understanding customer behavior
• Measuring advertising effectiveness

You can disable cookies anytime through your browser settings. However, certain website features may not function properly.

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4. How We Share Information

We respect your privacy.

We never sell, rent, or trade your personal information.

However, your information may be shared with trusted partners necessary to operate our business.

These include:

Shipping Partners

To deliver your orders.

Examples:

• Delhivery
• Blue Dart
• DTDC
• Xpressbees
• India Post

Payment Providers

For secure payment processing.

Marketing Services

We may use trusted marketing tools for:

• Email campaigns
• Website analytics
• Advertising optimization

Legal Authorities

If required by law, government agencies, or court orders, we may disclose necessary information.

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5. Data Security

Protecting your information is one of our highest priorities.

We implement industry-standard security practices including:

• SSL Encryption
• Secure Servers
• Password Protection
• Firewall Protection
• Restricted Employee Access
• Secure Payment Processing

Although we strive to protect your information, no internet transmission is completely secure.

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6. Account Security

If you create an account with BOPCI, you are responsible for:

• Keeping your password confidential
• Preventing unauthorized access
• Logging out after using shared devices

Please notify us immediately if you believe your account has been compromised.

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7. Children's Privacy

Our products are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18.

If we discover that such information has been collected, it will be deleted promptly.

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8. Third-Party Services

Our website may contain links to third-party websites.

These websites operate independently and have their own privacy policies.

We encourage users to review the privacy policies of any third-party websites they visit.

BOPCI is not responsible for their practices or content.

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9. Marketing Communications

If you subscribe to our newsletter, we may contact you regarding:

• Product launches
• Exclusive offers
• Fashion inspiration
• Holiday sales
• New collections
• Brand announcements

You may unsubscribe anytime by clicking the unsubscribe link included in our emails.

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10. Analytics

We may use analytics tools to understand:

• Visitor behavior
• Popular products
• Shopping trends
• Conversion rates
• Device usage
• Geographic location

This data helps us continuously improve our services.

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11. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of your data
• Withdraw marketing consent
• Request a copy of your information

To exercise these rights, please contact us using the information provided below.

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12. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal obligations
• Resolve disputes
• Maintain business records

After this period, your information will be securely deleted or anonymized where appropriate.

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13. International Users

If you access our website from outside India, your information may be transferred to and processed in India.

By using our website, you consent to such transfer and processing.

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14. Changes to This Privacy Policy

BOPCI reserves the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.

We encourage customers to review this page periodically.

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15. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

BOPCI

Customer Support Email: support@bopci.com

Phone: +91 XXXXX XXXXX

Business Address: Surat, Gujarat, India

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

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16. Consent

By using the BOPCI website, creating an account, placing an order, or interacting with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Your continued use of our website after any updates to this Privacy Policy constitutes your acceptance of those changes.

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17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.